30 Day Money-Back Guarantee
We want you to be fully satisfied with every item that you purchase from www.benahealth.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges. No refunds are allowed after 30 days. The item must be returned, unused in original boxes, and with all paperwork and accessories to ensure full credit.
Returning an Item
Here are the basic steps:
- Please call us at 1-888-888-8888 to request for a “Return Merchandise Authorization” number (RMA). Please write your RMA number outside of the returned package. We won’t accept returns without prior authorization.
- Pack the item securely in the original package. All products must be returned, unused in original boxes, and with all paperwork and accessories to ensure full credit.
- Ship your return item to:
Bena Health Inc.
Atten: Return Department
7 Sunset Road North
Albertson, NY 11507
For your protection, we recommend that you use UPS or Insured Parcel Post for your return. We are not responsible for any losses or damages of the returned merchandises.
- You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
If you receive a damaged or defective item, contact Customer Service Representative immediately at 1-888-888-8888 to obtain a RMA number. We will make every reasonable effort to replace the item in a timely manner.